User Forum

OK here is the problem.......last week i went and bought lots and lots of children's cloth and ladies garments from east London . i want these to be shipped to the customer in the  Caribbean , now all i got was a small invoice which only states the quantity and price. (its not official receipt).
now as i have to export to the customer in the  Caribbean , i need a clothes which have a sticker in it which states a country of origin....none of my garments have a tag which says "MADE IN CHINA" , i phoned the shop which i bought it from and he don't want to know.but have agreed to issue me a invoice with company details.and he advised me to get certificate of origin.
where can i obtain certificate of origin from? what am i supposed to do in this circumstances. one of the shop have agreed to put a writing in invoice saying made in china!!! is that good enough?my customer in the Caribbean insists to get certificate of origin as there are no tags in the garment which states where they are made . but there is a external writings in Chinese language.
Thank you

Hi - quite a basic question to start with as my company has not started to make use of e-z cert yet. We import musical and sound equipment from China. Hong Kong, Macau and USA. and re-export to Europe and Middle East. Particularly when exporting to UAE we are requested to supply a COO. As we ship ex-works we do not usually get involved in official documents and up to now have merely supplied the customer's forwarder with copy invoices from our suppliers (with prices deleted) and requested them to apply to their local chamber for a COO. Whilst we do not apply for the COO ourselves it still involves a fair amount of work and therefore I wondered if we would save time/effort by doing it ourselves and applying on line for a COO. Would we still have to provide supplier invoices to back up the application? There are usually products from several countries on each shipment to the customer.

Many thanks