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HomeHomee-z Cert USER S...e-z Cert USER S...Certification R...Certification R...Proof of Origin for ServicesProof of Origin for Services
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22/03/2011 11:23
 
Would we need to provide a Certificate of Origin for a service such as Warranty Support, also for serial number to upgrade an existing piece of software?
 
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06/04/2011 10:46
 
Hi Sally.

Please accept our apologies for the delay in responding which occured whilst we sought clarification on this matter.

We can confirm that a Certificate of Origin would not be appropriate for warranty support or serial numbers as there is no physical movement of goods across boarders taking place. It is possible to certify the origin of software if its intellectual property is owned by a UK registered organisation and the software is being supplied on physical media such as a CD.

We hope this answers your query but if not please do not hesitate to contact us or speak to your local Chamber of Commerce.

Best regards,
e-Cert support team
 
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22/08/2013 08:16
 
We are being asked by a shipping company to provide an EX-A document for goods that we are shipping to Brazil, but we are not sure what this is. They are saying that our Chamber of Commerce should be able to provide it.

Can you advise if this is correct. ?
 
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22/08/2013 11:18
 
Hi Carole,

Thanks for posting this query.  The EX-A document is not something we recognise as a UK document. Looking on the internet we can find references to an EX-A document as a Customs entry for export outside of Europe, which in the UK we call an NES entry and the printed document is an EAD (Export Accompanying Document).  
Do you think this might be what your shipping company needs?  It wouldn't be something that many Chambers of Commerce offer but you can either complete the export NES entry yourself via the HMRC website, use an agent in the UK to declare it on your behalf or we provide software to enable you to complete the entry in a user friendly format. 

It wasn't as prominent but some websites suggested the UK version of an EX-A was the EUR1, a preference document which can offer a lower rate of import duty for certain goods to certain countries.  That is a service Chambers of Commerce offer and you can apply online via e-z Cert.

We're happy to help further if required.

Thanks,

Ian James.
 
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